Privacy Policy for FamRx (MedKeep)
Last Updated: June 20, 2026
FamRx ("we," "our," or "us") is dedicated to protecting the privacy of you and your household. This Privacy Policy details our strict Zero-Data-Sharing commitment regarding the collection, use, and safeguarding of the information you store inside the FamRx (MedKeep) mobile application.
1. Zero-Data-Sharing Commitment
We do not sell, trade, rent, lease, or share any of your personal or medical data with third parties under any circumstances.
Unlike typical healthcare applications, FamRx is designed as a secure private locker for your household. All medical documents, family profiles, medication timelines, stock logs, and expense records are strictly confidential. We do not participate in any advertising networks, data brokers, or monetization models that rely on user health records or diagnostic data.
2. Information We Collect and Process
To provide household health tracking and reminder features, the app processes the following categories of information:
- Account Credentials: Standard identifier tokens used solely to secure database requests.
- Family & Dependents Profiles: Names, customizable relationship tags, and ages of family members to display custom profiles.
- Medical Documents: Prescription scans, diagnostic reports, and medical papers uploaded by you.
- Medication Records & Schedules: Reminders, dosages, timings, and logs of active medicines.
- Healthcare Expenses: Log entries tracking expenditures on doctor consultations, medicines, and medical tests.
- Emergency Health Cards: Basic vital information (such as blood group, emergency contact details, and allergies) for quick-access references.
3. How Data is Stored and Isolated
Your information is stored in Google Cloud Firestore and isolated strictly by your unique User ID (userId). No user can access, query, or search documents belonging to another user.
For fast performance and offline accessibility, your records are saved locally on your device via Zustand AsyncStorage. Scanned documents are stored in secure Cloud Storage buckets and accessed through temporary 15-minute Signed URLs generated dynamically.
4. User Control & Data Deletion
You retain absolute ownership and control over your medical records. You can trigger complete account erasure directly from the settings menu inside the application. When you select "Delete Account," our server executes a unified wipe sequence that permanently purges your account credentials, family profiles, medication timelines, prescription files, local asset fallbacks, expense logs, and historical audit entries.
5. Security Safeguards
We implement rate-limiting, strict input sanitization, and secure HTTPS communications to prevent malicious breaches and protect your clinical vault.